Our Services
At The Host Expert, we specialize in providing comprehensive Airbnb Management Services designed to help property owners maximize their income and minimize their stress. What sets us apart is that we are family-owned and started as hosts, we understand the challenges and rewards of running a successful short-term rental business. Now, we’re here to help others achieve the same success, leveraging our firsthand experience to ensure your property thrives. We are dedicated to ensuring your listing stands out, your guests have an exceptional experience, and your property is managed efficiently and profitably.
We handle key exchanges and ensure that access to your property is seamless. Whether you prefer self-check-in with smart locks or in-person check-ins, we provide a solution that’s both secure and convenient for your guests.
From Hosts to Property Managers
When we first opened our doors to Airbnb guests, we were excited but also faced a steep learning curve. From ensuring every guest felt welcomed to managing the logistics of cleaning, maintenance, and bookings—it took time to get everything just right. Along the way, we discovered that hosting wasn’t just about filling a calendar, it was about crafting memorable experiences that make guests feel at home.
As our own property grew and thrived, we realized there was a real need for more personalized, hands-on property management services in the Austin area—services that focus on quality over volume. That’s why we decided to transition from being hosts to helping other hosts with the same dedication and care that made our properties stand out.
Why Choose Us?
We Understand Your Needs
As former hosts, we understand the challenges you face when managing an Airbnb property. We know what it’s like to balance guest expectations, cleaning schedules, maintenance issues, and trying to stay competitive in a bustling market like Austin. We also know the feeling of wanting to offer a high-end experience without sacrificing time or peace of mind. That’s why our services are designed to take those worries off your plate and give you more time to focus on what matters most—whether that’s enjoying the benefits of your property or simply enjoying life without the constant demands of hosting.
Personalized, Quality Care
We’re not a large property management company that treats every listing the same. Our business is built on the philosophy that every property deserves individualized care, we are selective about the properties based on the ability to operate a specific home. This results in a smaller portfolio of very valuable homes that consistently outperform both host and guest expectations, making the property management fee more than worth it.
Exceptional Guest Experiences = Exceptional Reviews
We know the value of 5-star reviews. They’re the cornerstone of a successful Airbnb business, and we go above and beyond to help you achieve them. From seamless check-ins to personalized guest experiences, we handle the details so you can enjoy a steady stream of happy, repeat guests. Our goal is to make your property a sought-after destination where guests rave about their stays and leave glowing reviews.
About Me
Hello! I’m Pia, the founder of The Host Expert. Four years ago, I started this journey as a host, diving into every aspect, from finding the perfect property and preparing it to creating unforgettable experiences for my guests. My goal has always been twofold: to ensure my guests feel at home and to make hosting a profitable venture.
I’ve always loved traveling and welcoming friends and family into my spaces, which naturally led me to this path. With a bachelor degree in Human Resources and a background in Coaching, I bring a people-centered approach to everything I do.
As a mom of three, I understand the importance of balance, dedication, and creating meaningful connections. I’m deeply committed to providing quality service and helping others succeed in their hosting journeys. Whether you’re looking to optimize your Airbnb or deliver exceptional guest experiences, I’m here to help you achieve your goals.
